Re: Intel Wireless-N 7260 encryption
M3rLiN_74,We haven't heard from you in a while so we would like to know if the steps we have sent helped you of if you need any more of our assistance.Best regards,Aleki
View ArticleNever Receiving RMA Email With Shipping Info
My 6800K died on me a couple days ago and I used the online chat to start an RMA. They gave me a number and said I would receive an email with the details. It was over 24 hours so I messaged them again...
View ArticleRe: Bluetooth Software Release 19.10.1635 (Win7 19.0.1607) is only a partial...
PeterFnet,Thank you for your time. This is an update to this situation. We would like to inform you that we have engaged additional resources in order to provide the assistance you need. We will let...
View ArticleRe: Looking for .inf driver for Bluetooth Windows 7 to use with Windows...
Hello MPM42,I will research the issue and get back to you once I have further suggestions.Regards,Carlos A.
View ArticleRe: Dual band wireless AC 8260 contributing to DPC Latency and Audio Stuttering
agolz12,Does this happen when you are playing music locally or transferring data wirelessly?If you are turning off the adapter, could please let us know how it's done? Is the using the OS option to...
View ArticleRe: Intel NUC5i3 + Microsoft Designer Bluetooth® Desktop (HID/GATT/Low...
From power on, can you use the BT keyboard to enter BIOS Setup (Visual BIOS)? If not, your issue is at the BIOS level (have you trained there?). If you can, however, is it then on subsequent reboots...
View ArticleRe: NUC5i5myhe cannot boot to drive
As well, fully describe the process you went through to get to this point.
View ArticleRe: Nuc's (5PPYH) crashing with RDP if dual monitor are used
I have some additional data on this machine. I got a memory dumb this time, woo! So, I'm using one of these NUCs as part of our effort to troubleshoot this issue. This particular hang/crash was...
View ArticleRe: Nuc's (5PPYH) crashing with RDP if dual monitor are used
Oops, forgot the interesting part! When I logged back into my RDP session, all of the keyboard smashing I had done was there! The graphics lock up but the machine is still functioning in some ways. It...
View ArticleRe: What is Joule's package manager?
Wow, a Linux distro not having a package mgr available by default seem like a big step backwards! That makes life more difficult for those of us who don't care to recompile the kernel or building...
View ArticleRe: Bluetooth file transfer
Hi Jay, Thank you for your patience. I’ve been able to test it using a Windows 8 system and unfortunately had the same issue. There’s a step from the Bluetooth guide that I’m unable to reproduce, and I...
View ArticleConnecting to WiFi with hidden SSID
How do I connect to a WiFi hotspot that does not broadcast its SSID? The Joule "Connecting the development platform to Wi-Fi" doesn't address this question. On other platforms I would have an option...
View ArticleRe: Bluetooth Support
When I run the service command I used in the past with the Edison this is the error I get (this works without any changes in an Edison model): [[0;1;32mâ—[[0m bluetooth-pair.service - Bluetooth pair...
View ArticleRe: NUC5i5myhe cannot boot to drive
Danetta replied offline with: Keyboard, mouse, PNY SATA SSD 120 GB, 2x8 GB DIMMs, TVloaded up windows 10 on a USBinstalled on the PNYnetworkedupdated software, video graphics, wireless,...
View ArticleRe: My wireless mode settings for my dual band only allowing 802.11 a/b/g -...
ckbeme,We do understand how important the security of your network is for you and that is why we sent you all the steps above. However, these configurations are not up to the wireless adapter. As we...
View ArticleRe: How to restore Windows 10 Compute Stick?
I understand that was the basis of your original question. However, if your Stick showed "Windows is activated" in Windows 10 (and if it wasn't, I think you would have seen indications), then my...
View ArticleRe: How to restore Windows 10 Compute Stick?
That sounds like the way to go. Unfortunately, I have invested a fair amount of effort into configuration. I am prepared to do it agan for the sake of a "clean install", but would prefer not to repeat...
View ArticleRe: How to restore Windows 10 Compute Stick?
Thanks, Dean, I understand. My comment above was actually directed at Alberto; I should have made that clearer. I am still trying to get used to this forum software. Sometimes I see a "Comment"...
View ArticleRe: Connecting to WiFi with hidden SSID
Hi crossi,Thank you very much for contacting us.I’m wondering if you have the SSID and MAC information of the network you want to connect. If so, we could try to convert these data to HEX and then...
View ArticleRe: 2nd Gen SR300 (VF0810) Not Compatible with Intel® RealSense™ Depth Camera...
Won't work until DCM 3.3 is released.
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